Jibe Hospitality
Jibe Hospitality

We can't predict the wind, but we can manage the sail.

Senior operators on the owner's side of the table — from flagship luxury to independent boutique hotels leaving money on the table.
Operators, not consultants
$2.5BReal estate represented
6Luxury hotel openings
25 yrsSenior operating experience
6Hospitality brands

Across luxury and full-service hotels worldwide.

Edward Shapard
Edward ShapardFounder & Managing Principal
Who we are
We operate and reposition independent hotels.

Founded in 2019, Jibe Hospitality works with independent and boutique hotels of 10 to 80 keys — the ones that sit on the market because the owner's number is fair for the building and the income underneath it isn't there yet. Rate has drifted, the restaurant loses money, distribution is thin. Buyers price the performance, the owner prices the potential, and the listing sits.

That gap is our work. We step in as the operator and run the property, or come in for a defined period and tune it up — rate, distribution, the F&B, the team — and train the people already there to hold it. Either way the goal is the same: bring the income up to meet the number. We're operators, not consultants — twenty-five years running hotels for Mandarin Oriental, St. Regis, and Langham, now applied to independents.

Mission & Vision

Develop, operate, and market exceptional hotels worldwide — with customized work across performance, operations, revenue management, branding, and guest experience.

Expertise

Forbes Five-Star and AAA Five-Diamond experience across Mandarin Oriental, The St. Regis, The Langham, Starwood, The Dominick, Timbers, and Accor — with depth in HOA and condo-hotel management, brand transitions, and pre-opening.

Approach

Structured action plans built to beat industry benchmarks and hold performance across departments — while protecting revenue and minimizing disruption.

Our method
We leverage AI to do more — the reach of a large firm, the hand of one operator.

A hotel earning less than its number leaves a trail — in its rate against the comp set, its distribution, its trailing books. Our intelligence engine reads that trail in an afternoon and screens more markets in a week than a team could in a month, scoring exactly where the gap is and what it’s worth.

But AI only does more in the hands of people who know the business. The right questions to ask it — and the right way to deploy what it finds — come from twenty-five years of running hotels, not from the tool. AI does the reading; the operator makes the call.

Partner
Sales, marketing, and the demand behind the number.

Twenty-five years in luxury sales and marketing, and a fifteen-year partnership with Edward across five properties. Lara works the three things that move revenue — rate, distribution, and the consortia and travel-advisor relationships that generate demand directly.

It is how a Jibe property books its own guest rather than competing for the one already in the market — the demand side of every engagement.

Lara Mayer
Lara MayerPartner · Sales & Marketing
What we do
Bring the income up to meet the number.

Most of what we do is one thing, done well: take an independent or boutique hotel — roughly 10 to 80 keys, drive-to or leisure, historic or F&B-led — that's worth more than it earns, and close the gap from the right side. Repositioning for owners, deal-ready diligence for brokers, and the full operator's toolkit behind both.

Repositioning & turnaround

For an independent or boutique hotel leaving money on the table. A written diagnostic first — what the market pays, how far below the property sits, whether there's a story worth marketing into — then a tune-up if it's warranted, and the operation when you want it. Stop after any step. The operator in the room, not a consultant with a deck. Learn more →

Sell-Side & Diligence Prep

Most independent data rooms are a shoebox — a tax return, a rate sheet, a PMS export no one reconciled. We rebuild the package the way a hospitality buyer expects to read it: USALI-format P&L, room-night and ADR history, F&B broken out, a key count that matches the survey. A buyer who can read the numbers in an afternoon is a buyer who makes an offer. For brokers →

Asset Management

Owner-side oversight of operator performance — monthly review, business-plan and budget challenge, owner representation in management meetings, and performance-test tracking across the term of the HMA.

Owner-Side Advisory

An independent read on your asset, your operator, and your agreements — the questions an owner needs answered, from someone who has actually run the building.

Operational Due Diligence

A structured assessment of revenue, expense, quality, and capital — delivered as a written SWOT and a prioritized action plan for ownership and management.

Hotel & Resort Operations

Hands-on operating leadership for luxury and full-service hotels and resorts — from the front desk to the capital plan, accountable to the owner.

Acquisition, development & pre-opening

Feasibility, pro-forma, and franchise / brand evaluation before the deal; systems, design review, and brand-standard alignment before opening — an owner-side view on the choices that shape an asset early.

Revenue & Commercial

Revenue management, sales and marketing, and distribution — rebuilding the demand engine and protecting rate where the margin is won or lost.

F&B Repositioning

Concept development, menu architecture, and operating model — informed by chef-led experience in award-winning kitchens and resort F&B at scale.

How we engage
Scoped to your asset, not to a product.

An engagement is whatever the asset needs — a focused diagnostic, an owner's read on an acquisition, a pre-opening, a full turnaround, or a standing asset-management mandate that runs for the life of the deal. Some owners start with a short, fixed-fee review; others bring us in to carry the asset over time. We scope the work to the question in front of you — and we are accountable for the result. Fixed-fee where it fits, retained where the work is ongoing. We also work with brokers, for brokers and their clients: a listing that sits is usually an operation, not a price, and we bring the income up before anyone cuts the number.

Our people
The Jibe Tribe.
Edward M. Shapard
Edward M. Shapard
Founder & Managing Principal
Twenty-five years of luxury hospitality leadership at Forbes Five-Star and AAA Five-Diamond properties — The Langham Chicago, The Dominick (NYC), Timbers Resorts (pre-opening of Timbers Kauai and Kiawah), The St. Regis Deer Valley, Elbow Beach Bermuda, and Mandarin Oriental Hong Kong and New York, which he led to its first AAA Five-Diamond and Forbes Five-Star. Executive MBA, RMIT University (Australia).
James Rodgers
James Rodgers
Engineering & Facilities
More than 23 years in engineering and facilities at luxury and ultra-luxury mixed-use developments — including the commissioning of Park Hyatt New York, the construction of Aman New York, and Mandarin Oriental Las Vegas. Leads the physical-plant, CapEx, and construction-readiness work on JHG engagements.
Lara Mayer
Lara Mayer
Partner · Sales & Marketing
Twenty-five years in luxury sales and marketing, and a fifteen-year partnership with Edward across five properties. She works the three things that move revenue — rate, distribution, and the consortia and travel-advisor relationships that generate demand directly. The demand side of every Jibe engagement.
Luis Pous
Luis Pous
Food & Beverage
Cuban-born chef with two decades at the helm of award-winning kitchens — including Mandarin Oriental Miami, Turnberry Isle Aventura, and Hôtel Plaza Athénée New York — and founder of El Ta'Koy. Creates high-end F&B concepts that deliver exceptional quality at disciplined food and labor cost.
Logan Kemp
Logan Kemp
Analyst
Supports Jibe’s day-to-day deal reviews and due diligence — the underwriting and diligence groundwork behind how each property is evaluated, acquired, and positioned. BA in Business, Texas Christian University (2023).
How we work

Owner-aligned

We measure ourselves by your return, not by the length of an engagement. Owner's mindset, owner's economics.

Operator-led

Every recommendation comes from someone who has carried the pager — practical, accountable, and grounded in the realities of running a property.

Discreet

Sensitive assets, sensitive transitions. We work quietly, and we keep what we learn to ourselves.

Get in touch

We manage the sail.

For new engagements, partnership opportunities, or a capability briefing.

Jibe Hospitality, LLC
Edward M. Shapard, Founder & Managing Principal
300 Puppy Smith Street, Suite 205
Aspen, Colorado 81611, United States
hello@jibehospitality.com
linkedin.com/in/eshapard · jibehospitality.com
Held in confidence. We reply personally — usually within a business day.